Полное руководство по пинко
Полное руководство по пинко
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The player's requesting a refund of deposit as it was a 3rd party payment. The complaint was closed as the player stopped responding.
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After the player had lodged a complaint, the casino had credited the deposit to his account. Consequently, the issue had been resolved and the complaint had been closed.
The casino also explained that the player needed to wager a specific amount before withdrawing, according to their terms and conditions. After fulfilling these requirements, the player confirmed that the withdrawal had been processed and received. We marked the complaint as 'resolved'.
The player from Greece claimed his bonus winnings were not supposed to be reduced as he received incorrect information from the casino support but the information in the casino's T&Cs was correct.
The Complaints Team had engaged in a detailed dialogue with the player and the casino to understand the situation. After several rounds of communication and follow-ups, the casino had agreed to refund the player's deposit. Despite initial delays, the player eventually received her refund.
The player from Germany had faced issues with NineCasino, who had requested a deposit confirmation with a transaction ID for verification.
The player's requesting a refund as his deposit limit did not work. The casino has refunded the player due to a bug in their deposit limit feature, and the complaint was closed as "resolved".
Киберспорт. Отдельный раздел для киберспортивных событий – здесь можно найти ранее информации по click событию, заместо в разделе «Спорт», хотя ставки можно делать также там, и там.
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The player from Ireland requested a withdrawal of €50 two weeks ago, but still hasn't received the funds. The player later confirmed that the issue was resolved.
We recommended the player contact the payment provider for investigation. Eventually, the player confirmed that the money arrived in the casino account within the expected timeframe, and the complaint was marked as resolved.
The player from Ireland had his account at Octocasino closed after he wagered a bonus and won €2433. The withdrawal had been canceled for unclear reasons. The player had been using the casino for about a week before his account was closed. He had previously made a successful withdrawal after his account had been verified. The player had made another deposit while his withdrawal was pending, as he had a bonus that was due to expire.